Who we are

Virtual Water Ski Coach is an operating entity of Nett Result Pty Ltd. We proudly provide a video-based water ski coaching service. Our website address is: https://virtualwaterskicoach.com.

What personal data we collect and why we collect it

By default this site does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

We do not store your credit card information.

You may submit certain data when you comment or transact on this site including your name, email address and other contact details, personal account preferences, and coaching service-related information such as age, height, weight, ski equipment, and training focus areas. These data are collected in order to provide the video coaching service, and by default are retained indefinitely. You may request the deletion of any data at any time.

Transactional data such as purchase information is collected and retained indefinitely in order to provide purchase history.

Your contact information

When visitors leave details on the contact form on the site we collect the data shown in the contact form, including Name, Email Address, and Comment.

We keep contact form submissions indefinitely for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

This service does not involve uploading or storing your video files directly to the website. Your customised coaching report is not stored on this website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a post or article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your personal data with any other parties. Your email address will never be traded.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What rights you have over your data

If you have an account on this site, or have left comments, or have transacted on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.